Refund policy
Return & Refund Policy
- Returns and refunds are only applicable if the item is found to be defective upon opening and initial use.
- To qualify, the product must be returned in its original sealed packaging and in sellable condition.
- Notify our customer support team within 7 days of delivery if you discover a defect.
- Approved refunds will be processed to the original payment method within 10 business days after inspection.
- Shipping fees are non‑refundable unless the return is due to a verified defect.
Contact Information for Returns:
SAT Trade
Doha, Qatar
📧 Email: admin@sat-trade.com
📱 Mobile: +974 5012 4897